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Head of Marketplace

Zalora is looking for a Head of Marketplace to build and lead team to set up its local Marketplace presence work in unison with the regional Marketplace. Reporting to Commercial Director. This role is base in South Jakarta. This is a unique, exciting opportunity to influence minds and make an impact at ZALORA.



  • Manage the overall Profit and Loss of Marketplace
  • Establish processes to drive marketplace sales and profitability
  • Design commercial structure/modules to cater for different suppliers and categories
  • Manage acquisition for Indonesia and liaise with regional acquisition team on bringing exclusive brands to Indonesia
  • Manage International dropshipping from sellers outside Indonesia
  • Liaise and work with ZALORA Indonesia’s Operations and Logistics teams for issues related to warehouse storage, deliveries and interaction with third-party logistics
  • Work with local and regional IT teams to troubleshoot existing problems and to map out IT development road map for the Marketplace business unit
  • Establish SRM management tools to communicate with sellers
  • Drive integration with big retailer groups
  • Manage a team of marketplace associates


Requirements :

  • The ideal candidate has several years of experience fashion retailing and intimate knowledge of both online and offline business-to-consumer (“B2C”) and consumer-to-consumer (“C2C”) models. Bachelor in Business, Marketing, Finance or related field
  • Outstanding communication, interpersonal and negotiating skills is a must
  • Advanced execution skills coupled with analytical capabilities and detail orientation
  • Strong Microsoft Office skills (Excel, Word and PowerPoint)
  • Exposure in e-commerce industry is preferred
  • Ability to plan, work to a structured timetable and be focused on deliverables
  • Willingness to work in a multicultural environment


The ZALORA Story

ZALORA exists for the millions of fashion consumers in Asia seeking a shopping experience focused on their unique styles, trends and fit. As Asia’s leading online fashion destination, ZALORA was founded in 2012 and has a presence in Singapore, Indonesia, Malaysia & Brunei, the Philippines, Hong Kong and Taiwan. ZALORA’s localised sites offer an extensive collection of top international and local brands as well as our own in-house labels across apparel, shoes and accessories for men and women. ZALORA is part of Global Fashion Group, the world's leader in online fashion for emerging markets. 

ZALORA is not obligated to accept resumes from any third parties on behalf of potential candidates for any position (advertised or otherwise) by any means, unless ZALORA has executed a written agreement with such third party and has expressly requested such third party for candidate referrals. Third parties who provide unsolicited resumes of candidate(s) shall waive and forfeit all rights to claim for any placement fees or referral fees in the event that such candidate is eventually engaged or employed by ZALORA or Global Fashion Group.

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