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Associate Manager - Warehouse

We are looking for an Associate Manager to supervise the daily operations of the ZALORA Warehouse including receiving, inbounding, inventory management, outbound and returns. In addition to the daily operations the Associate Manager of the Warehouse coordinates Manpower and Supply and Consumable planning as well as the facilitation of Troubleshooting and Operational Excellence throughout all sub-departments. The role will report to the Head of Fulfillment and will be based in Carmona, Cavite.



  • Manages the daily operations of the Warehouse processes
  • Manages and monitors daily sub-department KPIs
  • Coordination of Manpower planning and shift requirements with HR and Operational Planning
  • Coordination of Supply and Consumables planning with Admin and Operational Planning
  • Implementation of new processes for all sub-departments
  • Facilitation of training for new Operational Management Software processes
  • Troubleshooting of any problems in any of the sub-departments
  • Provides daily update to the Head of Fulfillment via end of day reports
  • Provides weekly full overview of all KPIs during the Supply Chain Review
  • Check with staff for changes that could affect delivery schedule; make schedule
  • adjustments as needed
  • Ensures compliance in Fulfillment Center security procedure and strict implementation on Warehouse Control Measures



  • Excellent oral and written communication skills (English and Tagalog)
  • People management skills, including the ability to lead and motivate others, delegate work and explain ideas
  • Planning and organizing skills, Problem-solving skills and the ability to work on a tactical and strategic level
  • Team player, has initiative, enthusiasm and decisiveness
  • Analytical and structured troubleshooting, Advanced Microsoft suite skills, especially Excel
  • Technical and IT skills, particularly when it comes to database management and spreadsheets
  • 5S and Lean background is a plus
  • Ability to work under pressure and to tight deadlines
  • Able to work in Carmona, Cavite


The ZALORA Story

ZALORA exists for the millions of fashion consumers in Asia seeking a shopping experience focused on their unique styles, trends and fit. As Asia’s leading online fashion destination, ZALORA was founded in 2012 and has a presence in Singapore, Indonesia, Malaysia & Brunei, the Philippines, Hong Kong and Taiwan. ZALORA’s localized sites offer an extensive collection of top international and local brands as well as our own in-house labels across apparel, shoes and accessories for men and women. ZALORA is part of Global Fashion Group, the world’s leader in online fashion for emerging markets.

ZALORA is not obligated to accept resumes from any third parties on behalf of potential candidates for any position (advertised or otherwise) by any means, unless ZALORA has executed a written agreement with such third party and has expressly requested such third party for candidate referrals. Third parties who provide unsolicited resumes of candidate(s) shall waive and forfeit all rights to claim for any placement fees or referral fees in the event that such candidate is eventually engaged or employed by ZALORA or Global Fashion Group.


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