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Business Analyst - Logistics/ Fulfillment Center/ CS/ eProduction

This is a dynamic role in a fast-paced and growing business where you will work across operations functions in driving various projects and initiatives. Operations is at the heart of ZALORA’s business. ZALORA is known for our exceptional service, fast delivery and trendy fashion assortment. We are delighting thousands and thousands of customers everyday. If you want to be part of building the premier fashion eCommerce destination in one of the world’s most dynamic markets, join us!

In the role, you will be leading and supporting various projects and initiatives across multiple operations functions - may it be regional fulfillment center, logistics, customer service, eProduction or Supply Chain. You will be working with multiple stakeholders across functions next to some of the most talented people, innovating everyday and achieving the impossible. One of your key focuses is building for scale - process optimisation, automation, expansion plans - driving better unit economics and complex problem solving. To achieve this, you will need to be creative problem solver and efficient collaborator who is able to dream in immense scale, interpret big data, and deliver meaningful results that keenly drive results.

 

Responsibilities:

  • Conduct business analysis, review processes and deliver the solutions identified
  • Drive projects and develop project plan and monitor the work progress
  • Coordinate the internal resources and third party/ vendor for flawless execution of project
  • Work closely with internal stakeholders and manage the project communication and coordination
  • Drive continuous improvements within operations, identify best practices and standardize it
  • Ensure projects are delivered on-time, within scope and within budget


Requirements:

  • Possess Bachelor Degree in Engineering/ Economic/Commerce or MBA from reputable university
  • 1-3 years working experience in Business Consulting, process improvement or project management
  • Proven track record in project and cost optimization management
  • Familiar with concepts of LEAN & Six Sigma; track record in project and cost optimization management is a plus
  • Exposure in e-commerce industry is preferred, but not a must
  • Strong interpersonal and communication skills
  • Good knowledge of Power Point and Excel, overall technically fast-learning, experience in working with databases is beneficial
  • Candidate with consulting experience from established consulting firms are encouraged to apply

 

Other:

Candidate Traits:

Candidate should display remarkable hunger, drive, and an ability to learn on the job. Interest for building strong foundations with a hands-on attitude to get things done and meet short deadlines. Excellent multi-tasking and strong communication skills to coordinate between departments, especially in simplifying and explaining complex concepts. Very good attention to details and comfort with managing quality. Willing to work in a fast-paced constantly changing and collaborative environment

 

The ZALORA Story

ZALORA exists for the millions of fashion consumers in Asia seeking a shopping experience focused on their unique styles, trends and fit. As Asia’s leading online fashion destination, ZALORA was founded in 2012 and has a presence in Singapore, Indonesia, Malaysia & Brunei, the Philippines, Hong Kong and Taiwan. ZALORA’s localised sites offer an extensive collection of top international and local brands as well as our own in-house labels across apparel, shoes and accessories for men and women. ZALORA is part of Global Fashion Group, the world's leader in online fashion for emerging markets. 

ZALORA is not obligated to accept resumes from any third parties on behalf of potential candidates for any position (advertised or otherwise) by any means, unless ZALORA has executed a written agreement with such third party and has expressly requested such third party for candidate referrals. Third parties who provide unsolicited resumes of candidate(s) shall waive and forfeit all rights to claim for any placement fees or referral fees in the event that such candidate is eventually engaged or employed by ZALORA or Global Fashion Group.

 

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