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Intern - Marketplace On-boarding

We are looking for a driven Marketplace Operations On-boarding Intern to join the team in support of Marketplace growth. The Marketplace Onboarding Intern will be responsible for supporting the team in updating and managing database for merchants throughout their journey to start selling on ZALORA Marketplace platform. This role is based in Malaysia.




  • Preparation of training materials for merchant training through internal ZALORA owned platform (TLMS) in consultation with the Onboarding Executive & Brand Acquisition Managers
  • Support Brands’ needs in Onboarding Phase. Under the guidance of Onboarding Executive, engage in regular follow up with individual sellers to allow for a smooth Onboarding process on ZALORA marketplace platform
  • Work closely with Onboarding Executive & Seller HelpDesk to master ZALORA’s seller operating systems (Seller Centre).
  • Support Onboarding Executive in the coordination of Zalora Photoshooting process (ZPS) for the onboarded sellers from request to live by dealing with regional production department
  • Data entry, filing, spreadsheet management to update and manage database for merchants




  • Good knowledge in MS Office (Word / Excel / PowerPoint) is highly preferred
  • Possess a good analytical mind
  • Should be a self-starter, quick learner, go-getter, proactive and should have the ability to learn and perform in a fast-paced environment
  • Desire to achieve results, attention to details and willingness to face challenges with the positive attitude
  • Good communication and people skill
  • Chinese speaker (both Mandarin & Cantonese) preferred as the job will involve communication with brands from Hong Kong, Taiwan, Singapore, as well as Malaysia

Kindly state your internship duration, start date, and end date in your resume. Thank you.

The ZALORA Story

ZALORA exists for the millions of fashion consumers in Asia seeking a shopping experience focused on their unique styles, trends and fit. As Asia’s leading online fashion destination, ZALORA was founded in 2012 and has a presence in Singapore, Indonesia, Malaysia & Brunei, the Philippines, Hong Kong and Taiwan. ZALORA’s localised sites offer an extensive collection of top international and local brands as well as our own in-house labels across apparel, shoes and accessories for men and women. ZALORA is part of Global Fashion Group, the world's leader in online fashion for emerging markets.


ZALORA is not obligated to accept resumes from any third parties on behalf of potential candidates for any position (advertised or otherwise) by any means, unless ZALORA has executed a written agreement with such third party and has expressly requested such third party for candidate referrals. Third parties who provide unsolicited resumes of candidate(s) shall waive and forfeit all rights to claim for any placement fees or referral fees in the event that such candidate is eventually engaged or employed by ZALORA or Global Fashion Group.

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