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Business Analyst - Vendor Management

As a Vendor Management Business Analyst, you will support projects targeted to streamline ZALORA’s processes and improve overall experience of ZALORA Brand partners. Combining analytical thinking and interpersonal skills, you will work across multiple departments: from Buying to Marketing, from Legal to IT; and various international and local fashion distributors across Southeast Asia, getting a glimpse on how these big retailers operate.

You should be result-oriented and demonstrate exceptional problem-solving skills not only to solve existing operational challenges in managing ZALORA’s suppliers but also to achieve long-term improvement and impactful, measurable results.

Singaporeans and PRs applicants are preferred.


  • Lead an independent process improvement project, from conceptualization to completion, to re-engineer processes related to supplier onboarding by using DMAIC methodology
  • Work across different departments and local ventures (Malaysia, Indonesia, Philippines) to facilitate discussions for process improvements and present solution to senior management
  • Develop reports and dashboards by collating various operational KPIs to evaluate supplier’s operational performance and create supplier profiling
  • Support key supplier accounts in matters related to buying operations and reporting
  • Assist and participate in ad-hoc special projects related to supplier relationship management as required        


  • Bachelors’ or Masters’ student at top university
  • Entrepreneurial spirit and hunger for success
  • Exceptional analytical skills
  • Effective project and time management skills
  • Equipped to handle big data and statistics
  • Excellent communication and interpersonal skills
  • Leadership and the ability to drive results
  • Responsible, hardworking, fast learner
  • Capable of handling multiple tasks, working under pressure and meeting short deadlines


The ZALORA Story

ZALORA Group is Asia Pacific’s leading group of online fashion destinations. Founded in 2012, the company has a presence in Singapore, Indonesia, Malaysia & Brunei, the Philippines, Hong Kong and Taiwan. ZALORA is part of Global Fashion Group, the world's leader in online fashion for emerging markets. ZALORA Group’s localised sites offer an extensive collection of top international and local brands and products across apparel, shoes, accessories, and beauty categories for men and women. Offering up to 30-day free returns, speedy deliveries as fast as 3 hours in some markets, free delivery over a certain spend, and multiple payment methods including cash-on-delivery, ZALORA Group is the online shopping destination with endless fashion possibilities.

ZALORA is not obligated to accept resumes from any third parties on behalf of potential candidates for any position (advertised or otherwise) by any means, unless ZALORA has executed a written agreement with such third party and has expressly requested such third party for candidate referrals. Third parties who provide unsolicited resumes of candidate(s) shall waive and forfeit all rights to claim for any placement fees or referral fees in the event that such candidate is eventually engaged or employed by Zalora or Global Fashion Group.



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