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3PL Executive

We are looking for a 3PL Distribution Executive to help lead operational excellence in ecommerce distribution, by taking a leadership role and transforming our data into insights that matter. Reporting to 3PL Service Quality & Marketplace Operations Manager, this role is based in Cibitung, Indonesia. The primary focus is to manage the distribution service level of 3PLs, from logistics performance, planning, and finance. This is a unique, exciting opportunity to influence minds and make a positive difference to ZALORA, and to your career.


  • Develop and maintain 3PL service quality operational process and principles in line with business and logistical development.
  • Responsible to maintain and improve best working practices and industry standards in order to deliver agreed service levels.
  • Responsible to record and monitor performance standards within the 3PL service quality operation and ensuring this is briefed out to all concerned.
  • Develop daily KPI’s and weekly scorecard update for the weekly KPI’s of the 3PL service quality operation, utilizing all resources data on hand, including own 3PL update data.
  • Drive initiatives with 3PLs to improve order fulfillment capabilities.
  • Conduct analysis to enable better decision making on overall distribution strategy.
  • Responsible for monitoring AP-AR related KPIs with 3PLs, invoicing and COD.


  • Graduate minimum Bachelor Degree from Indonesian Reputable University, and/or graduation from International University.
  • At least 3 years experience in Business/Logistics and Distribution/Top consulting firms at same level.
  • Able to create & develop new technical procedures related to 3PL distribution operations.
  • Excellent Computer literate in MS Office (excel), ERP, Database.
  • Fluent in English (Active).
  • Good Communication skill.
  • Having vision to develop business and intention to develop continuous improvement.
  • Demonstrates leadership qualities to manage external stakeholders and lead initiatives.

The ZALORA Story

ZALORA exists for the millions of fashion consumers in Asia seeking a shopping experience focused on their unique styles, trends and fit. As Asia’s leading online fashion destination, ZALORA was founded in 2012 and has a presence in Singapore, Indonesia, Malaysia & Brunei, the Philippines, Hong Kong and Taiwan. ZALORA’s localised sites offer an extensive collection of top international and local brands as well as our own in-house labels across apparel, shoes and accessories for men and women. ZALORA is part of Global Fashion Group, the world's leader in online fashion for emerging markets. 

ZALORA is not obligated to accept resumes from any third parties on behalf of potential candidates for any position (advertised or otherwise) by any means, unless ZALORA has executed a written agreement with such third party and has expressly requested such third party for candidate referrals. Third parties who provide unsolicited resumes of candidate(s) shall waive and forfeit all rights to claim for any placement fees or referral fees in the event that such candidate is eventually engaged or employed by ZALORA or Global Fashion Group

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