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Performance Management Executive

We are looking for a Performance Management Executive  to drive processes in Operations Department. Reporting to the Operation Development Manager, this role is based in Jakarta, Indonesia. This is a unique, exciting opportunity to influence minds and make a positive difference to ZALORA, and to your career


  • Drive documentation of processes in Operations department, manage repository and do regular reviews
  • Set-up SOP training for both regular employees and new daily workers
  • Support department managers in developing KPIs across levels and set-up tracking processes, provide constant challenges to depts in order to create culture of excellence
  • Own continuous improvement program based on proven methodology incl. daily routines, improvement targets, process reviews, problem solving with the floor, follow-up and coaching of leaders
  • Initiate, drive & conduct process improvements across OPS functions
  • Initiate, drive & deliver projects across Zalora

Requirements :

  • You have 1-4 years relevant work experience with strong track record. Candidates from top international companies or consulting background preferred
  • You have experience with process improvements, been working in environment with strong continuous improvement culture & been and confident in running projects independently
  • You have great process understanding, attention to detail and an eye for efficiency
  • You are ambitious and results driven – you want to work hard to achieve targets!
  • You don’t go home before the job is done
  • You are structured and have outstanding communication skills
  • You motivate your surroundings and possess a natural ability to influence people around you
  • You have education from top ranked Indonesian or international university with excellent academic results
  • You are highly skilled in MS Office, particularly Excel
  • You speak native Bahasa and fluent English
  • You love to work in fast pace working environment, great culture of fun & commitment, and also uphold team work mentality

The ZALORA Story

ZALORA exists for the millions of fashion consumers in Asia seeking a shopping experience focused on their unique styles, trends and fit. As Asia’s leading online fashion destination, ZALORA was founded in 2012 and has a presence in Singapore, Indonesia, Malaysia & Brunei, the Philippines, Hong Kong and Taiwan. ZALORA’s localised sites offer an extensive collection of top international and local brands as well as our own in-house labels across apparel, shoes and accessories for men and women. ZALORA is part of Global Fashion Group, the world's leader in online fashion for emerging markets. 

ZALORA is not obligated to accept resumes from any third parties on behalf of potential candidates for any position (advertised or otherwise) by any means, unless ZALORA has executed a written agreement with such third party and has expressly requested such third party for candidate referrals. Third parties who provide unsolicited resumes of candidate(s) shall waive and forfeit all rights to claim for any placement fees or referral fees in the event that such candidate is eventually engaged or employed by ZALORA or Global Fashion Group

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