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Brand Account Management Executive

We are looking for an Account Management Executive based in Kuala Lumpur, Malaysia. The primary focus in this role is to build, develop and sustain long term relationships and drive the growth of the assigned brands. This is a unique, exciting opportunity to influence minds and make an impact at ZALORA.


Responsibilities:

 

  • Build relationships with the assigned brands via email and phone by being the go-to person when it comes to supporting their needs at ZALORA
  • Monitor and drive the growth of the brands: create and execute on a strategic brand plan that delivers on business opportunities both for ZALORA and the Brand
  • Liaise with brands on campaign objectives and work with Marketing to incorporate Sellers promotions into Zalora’s marketing calendar
  • Work with the brands / internal teams to continuously improve operational aspects of their business which directly impact customer experience
  • Constantly review brands catalog to ensure the content meets ZALORA guidelines and co-ordinate with internal teams to fix the issues for an improved customer experience
  • Handle various sets of daily, weekly and monthly business reports to improve visibility of brands performance to senior management


Requirements:

 

  • Excellent English and good Mandarin skills are required
  • Bachelor in Business, Marketing, Finance or related field
  • Exposure in e-commerce industry is preferred
  • Great interpersonal and communication skills
  • Exceptional time management skills
  • Willingness to work in a multicultural environment
  • Advance working knowledge of Excel

 

The ZALORA Story


ZALORA exists for the millions of fashion consumers in Asia seeking a shopping experience focused
on their unique styles, trends and fit. As Asia’s leading online fashion destination, ZALORA was
founded in 2012 and has a presence in Singapore, Indonesia, Malaysia & Brunei, the Philippines, Hong Kong and Taiwan. ZALORA’s localised sites offer an extensive collection of top international and local brands as well as our own in-house labels across apparel, shoes and accessories for men and women. ZALORA is part of Global Fashion Group, the world's leader in online fashion for emerging markets. 


ZALORA is not obligated to accept resumes from any third parties on behalf of potential candidates for any position (advertised or otherwise) by any means, unless ZALORA has executed a written agreement with such third party and has expressly requested such third party for candidate referrals. Third parties who provide unsolicited resumes of candidate(s) shall waive and forfeit all rights to claim for any placement fees or referral fees in the event that such candidate is eventually engaged or employed by ZALORA or Global Fashion Group.

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