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Senior IT Support Engineer

Responsibilities:

 

  • Service Desk & Applications support: Provide support of all company owned end userdevices. Work closely and effectively with Regional Infrastructure team to provide support of cloud and on-premise applications & devices.
  • Operations: Deploy, maintain, execute and support procedures for highly effective and reliable onsite IT operations. Utilize appropriate tools and utilities to facilitate operations monitoring. Administer operations applications such as backups, system monitoring and logging. Initiate action to ensure problems are addressed promptly and appropriately.
  • Policy and compliance: Auditing IT operational environment to comply with approved SOPs.
  • Procurement: Assist in sourcing of IT equipment and infrastructure vendors. Negotiate pricing and purchasing equipment.
  • Working hours: Monday – Friday, 9.00am to 6.00pm

 

Requirements:

 

  • Candidate must possess a Professional Certificate, Diploma, Advanced/Higher/Graduate Diploma, Bachelor’s Degree, Post Graduate Diploma, Professional Degree in Computer Science/Information Technology or equivalent.
  • 2 - 5 years working experience in hands-on service desk support and IT infrastructure support.
  • Excellent troubleshooting skillset in Windows 7, 8 and 10 operating systems, printer and device drivers, wireless and LAN connections.
  • Excellent knowledge in deploying and maintaining MS Active Directory GPO and Powershell scripting.
  • Fluent in English & Bahasa Malaysia (written and spoken).
  • Proactive and fast learner. Passion about new concepts & technologies.
  • Strong analytical mind and willing to accept new challenges.
  • Self-motivated, ability to work independently with minimum supervision.
  • Position is based in ZALORA HQ @ Southgate Commercial Centre.

 

The ZALORA Story


ZALORA exists for the millions of fashion consumers in Asia seeking a shopping experience focused on their unique styles, trends and fit. As Asia’s leading online fashion destination, ZALORA was founded in 2012 and has a presence in Singapore, Indonesia, Malaysia & Brunei, the Philippines, Hong Kong and Taiwan. ZALORA’s localised sites offer an extensive collection of top international and local brands as well as our own in-house labels across apparel, shoes and accessories for men and women. ZALORA is part of Global Fashion Group, the world's leader in online fashion for emerging markets.

 
ZALORA is not obligated to accept resumes from any third parties on behalf of potential candidates for any position (advertised or otherwise) by any means, unless ZALORA has executed a written agreement with such third party and has expressly requested such third party for candidate referrals. Third parties who provide unsolicited resumes of candidate(s) shall waive and forfeit all rights to claim for any placement fees or referral fees in the event that such candidate is eventually engaged or employed by ZALORA or Global Fashion Group.

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