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UX Designer

ZALORA is looking for a talented, customer-focused UX Designer to join the ZALORA Product Management Team. Your role will be to work closely with Product Managers, UI Designers and Developers to translate business requirements and user needs into delightful digital experiences for new and existing features. You understand and can articulate a human-centered approach to design, and are ready to embrace an iterative design process backed by qualitative and quantitative data.


  • Design user flows, interactions, and wireframes, for various customer-facing and internal products and evaluate their success through usability testing
  • Develop cross-platform designs for both web and app experiences
  • Conduct generative customer research, and usability testing, to gather feedback on the shopping platforms
  • Create customer journey maps by combining user research and quantitative data
  • Work with the UI designer to implement designs that are clear, clean, consistent and trustworthy, yet modern, delightful, and true to our brand
  • Communicate design ideas and prototypes to developers
  • Stay on top of competitor products and industry trends
  • Be an advocate for user experience within the whole organisation by sharing findings and making results visible


Preferred Qualifications and Competencies:


  • Bachelor from a top tier university is required
  • At least 3+ years of experience in a UX or Interaction designer role
  • Excellent portfolio with strong demonstration of web and mobile design
  • Proven track record in user research and user testing
  • Proficiency in user research methodologies (Certification with HFI, Norman Nielsen, or studies with HFE are a plus)
  • Past experience in designing consumer-facing applications in multi-lingual or cross-cultural environments considered a plus
  • Expertise in relevant design tools (e.g. Sketch, Figma, Invision, Framer or Axure)
  • High sense of ownership, self-sufficient, hands-on, driven to ensure high quality output
  • Excellent written and verbal communication skills; able to interact professionally with individuals at all levels and with end users
  • Have a good technical background to understand possibilities and constraints, and be able to integrate well with different development teams.
  • True team player who will thrive in an environment working with diverse, multidisciplinary teams (Product, Development, QA).

What is ZALORA Engineering?

ZALORA is the leading e-commerce company providing fashion throughout South East Asia. ZALORA Engineering has teams in Singapore and Vietnam to serve millions of users in Malaysia, Singapore, Hong Kong, Macau, Taiwan, Indonesia, Philippines and Brunei. This regional diversity presents a lot of interesting challenges that you and your colleagues will face. You will learn a lot by tackling these challenges.

ZALORA's e-commerce platform is built with love by the engineering team. The Ho Chi Minh office, 12 Ton Dan, D4 (ZALORA Group) focuses completely on engineering and sets a high standard for software development in the field of e-commerce. This team creates the tech stack that powers ZALORA's stellar shopping experience. This ranges from the online shop and the mobile apps to ZALORA's complex logistics solutions.

The ZALORA Story

ZALORA exists for the millions of fashion consumers in Asia seeking a shopping experience focused on their unique styles, trends and fit. As Asia’s leading online fashion destination, ZALORA was founded in 2012 and has a presence in Singapore, Indonesia, Malaysia & Brunei, the Philippines, Hong Kong and Taiwan. ZALORA’s localised sites offer an extensive collection of top international and local brands as well as our own in-house labels across apparel, shoes and accessories for men and women. ZALORA is part of Global Fashion Group, the world's leader in online fashion for emerging markets. 

ZALORA is not obligated to accept resumes from any third parties on behalf of potential candidates for any position (advertised or otherwise) by any means, unless ZALORA has executed a written agreement with such third party and has expressly requested such third party for candidate referrals. Third parties who provide unsolicited resumes of candidate(s) shall waive and forfeit all rights to claim for any placement fees or referral fees in the event that such candidate is eventually engaged or employed by ZALORA or Global Fashion Group.


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